Refund policy

PRETTY KISSES REFUND & RETURN POLICY

 

Thank you for shopping with Pretty Kisses! 💋

We take pride in providing quality beauty products that help you look and feel your best. Because our products are considered personal-use cosmetics, all sales are final.

1. All Sales Final

For health and hygiene reasons, we cannot accept returns, exchanges, or issue refunds once an order has been placed. This ensures the safety and integrity of every Pretty Kisses product.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 business days of delivery at [your email here] with your order number and clear photos of the product and packaging.

We’ll review your request and make it right if your claim qualifies.

3. Order Cancellations

Once an order has been submitted, it cannot be canceled or changed. Please double-check your order details before completing your purchase.

4. Lost or Missing Packages

Pretty Kisses is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If this happens, please contact your local postal service for assistance.

5. Our Promise

Your satisfaction matters to us! While we can’t accept returns, we always want you to love your Pretty Kisses experience. If you have any concerns, don’t hesitate to reach out — we’re here to help.

Thank you for supporting Pretty Kisses — your glow means everything to us! 💋